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PRACTICAL GUIDE

An announcement is complete. Why didn't I reset?

Check scope, status, your account and data freshness.

Follow the evidence

  1. Check whether an event is announced, rolling out or confirmed. Even confirmed public completion does not prove personal receipt.
  2. Review plans, affected-user scope, timing and eligibility. Unspecified scope stays unknown.
  3. Check publication and last-fetch times. A stale or failed source leaves new-event status unknown.
  4. Refresh your official account reading. If it still differs, keep the announcement source and use official support.

Public context and alerts

Official reference: OpenAI Help Center: Using Codex with your ChatGPT plan · Checked 2026-09-18。Product rules can change. Use the latest official page and your account.