KNOW YOUR LIMITS
Usage knowledge base
Start with the question in front of you and follow practical steps. Distinguish public resets, personal recovery, banked credits and instant purchases.
Usage and platform updates
Recovery and usage windows
Codex has not recovered? Check your account before a public reset
Check that the client is signed in to the account and workspace you mean to inspect. Another account's screenshot is not a reference clock for yours.
View step-by-step answer →Claude Pro still limited after five hours? Check both usage windows
Open the Usage page in Claude's official settings and find Current session and Weekly limits separately. The official usage guidance describes them as distinct displays.
View step-by-step answer →Five-hour and weekly windows
Read the shorter and weekly windows separately; recovery of one does not establish recovery of the other.
View step-by-step answer →Reset options and eligibility
Reset cards and instant resets
Verify card announcements separately from your own credit inventory. A grant announcement does not mean every account has credits.
View step-by-step answer →An announcement is complete. Why didn't I reset?
Check whether an event is announced, rolling out or confirmed. Even confirmed public completion does not prove personal receipt.
View step-by-step answer →Eligibility and expiry
A listed plan helps identify announcement scope; affected-user eligibility still needs account verification.
View step-by-step answer →Check usage and troubleshoot
How to check your actual usage
Open Usage in Codex settings or run /status in the Codex CLI. Visible fields can vary by account and product version.
View step-by-step answer →What to do when you reach a limit
Check the Usage page in Codex settings or /status in the CLI for your remaining usage and reset time; Claude has a Usage page in its settings. All three entry points are linked at the foot of this page.
View step-by-step answer →A usage limit or a service incident?
Check the product error and account usage: is it a window limit, authentication issue or failed request? An error alone does not establish zero allowance.
View step-by-step answer →How do reasoning, subtasks and tools affect usage?
Official guidance lists model, task location, complexity, context, reasoning, speed and tools as usage factors. Long tasks can use much more than short requests.
View step-by-step answer →